Cairn Charlotte Retaining Walls
Phone: (704) 387-5074 · Email: office@cairncharlotteretainingwalls.com
3605 Latrobe Dr, Charlotte, NC 28211
Hours: Monday-Friday 8am-6pm; Saturday-Sunday 9am-2pm. Outside these hours, emergency calls only.
Property and decision makers
Property location: ______________________________
Person arranging the inquiry: ______________________________
Preferred contact details: ______________________________
Owner or representative authorized to approve work: ______________________________
Other owners, managers or HOA representatives involved: ______________________________
Is the wall near a property line, shared route or easement? What records are available? ______________________________
What brought you here?
Describe the visible concern or proposed change: ______________________________
When did you first notice it? What has changed since then? ______________________________
Is this a new wall, a repair, a replacement, drainage work or an uncertain scope? ______________________________
Earlier repairs or recurring problems: ______________________________
Wall and surrounding ground
Approximate wall length: __________ feet. Approximate visible height: __________ feet.
Material, if known: ______________________________
Number of tiers or separate sections: ______________________________
What is above the wall, such as a driveway, building, pool, fence or higher terrace? ______________________________
What is below it, and who uses that area? ______________________________
Visible water, soil loss or drainage outlets: ______________________________
Do not dig to identify buried footing, drains or reinforcement. The assessment guide explains the difference between an observation and a diagnosis.
Access and protection
Available gate or passage width, if already known: ______________________________
Stairs, steep ground, overhead restrictions or parking constraints: ______________________________
Resident entrances, shared paths or vehicle access that need coordination: ______________________________
Trees, paving, landscaping and nearby structures to discuss protecting: ______________________________
Documents and photographs
Available survey, plans, permits, inspection notes or soils report: ______________________________
Photographs available: whole wall, top and bottom ground, visible outlets, access route. Photograph only from safe ground. Do not include unrelated personal information.
Compare proposals by scope
Ask each proposal to identify what remains, what is removed, foundation or base work, drainage outlet, reinforcement, demolition, haul-off, approvals, temporary support and restoration. Note allowances and exclusions separately. Our estimate checklist goes deeper.
Budget questions to resolve: ______________________________
Design, permit or property questions to resolve: ______________________________
Use the cost guide for installation planning and the repair-versus-replacement guide when deciding what to compare. Take the completed notes to your estimate inquiry.
